ck233's Privacy Policy

ck233 (hereinafter referred to as "we", "us", or "the platform") operates a safe and trusted online casino and sports betting service for players in Bangladesh. This privacy policy ("Policy") applies to any person who visits or uses our website ck233.cam.

This policy tells you what information we collect, why we collect it, how we store it, and what rights you have regarding your information. By using our website, you are considered to have accepted the terms of this privacy policy.

Registration, payment processing, and customer service on the ck233 platform require certain personal information to be collected. The information we collect is listed below by category.

a) Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and postcode
• Payment information — bKash, Nagad, Rocket, Upay or bank account numbers (stored partially)
• National ID card or passport details for identity verification

b) Automatically Collected Information

• IP address and device type
• Browser type, operating system and language settings
• Page visit logs, session duration and click patterns
• Information collected via cookies and similar tracking technologies
• Gaming activity logs — bet amounts, game history, win and loss records

c) Information Received from Third Parties

• Transaction confirmation information from payment gateway providers
• Verification results from identity verification service providers
• Guidance from law enforcement or regulatory authorities where applicable

ck233 uses the information collected for the following lawful purposes. We never sell your information to third parties for advertising purposes without your consent.

• Account Management: Registration, login, account verification and identity confirmation.
• Payment Processing: Completing deposit and withdrawal transactions and preventing fraud.
• Customer Service: Providing assistance via 24/7 live chat support and email.
• Promotional Communications: Sending bonuses, offers and updates based on your consent.
• Responsible Gaming: Identifying excessive playing patterns and providing support when needed.
• Legal Compliance: Adhering to applicable laws, regulations and anti-money laundering (AML) rules.
• Platform Improvement: Analyzing user experience and improving service quality.
• Security: Detecting and preventing unauthorized access, cyberattacks and manipulation.

ck233 uses industry-standard technology to ensure the security of your personal information. Our security measures are described below:

Data Security Technology

• SSL (Secure Socket Layer) encryption is used for all data transfers.
• Stored data is kept secure using AES-256 encryption.
• Payment information is processed in accordance with PCI-DSS standards.
• Server access is controlled by strict access controls.

Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, some information may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce agreements. Financial transaction records are generally retained for at least five (5) years after account closure.

ck233 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay and banking partners.
• Identity Verification Services: With authorized verification services to confirm your identity and age.
• Technology Partners: With partners bound by confidentiality agreements for platform operation, cybersecurity and data analysis.
• Legal Obligations: When required by court orders, lawful requests from law enforcement agencies or legal obligations.
• Business Transfers: In the event of a merger or acquisition, you will be notified in advance and your rights will be protected.

All third-party organizations mentioned above are contractually bound to comply with ck233's strict privacy standards and are authorized to use information only for specified purposes.

The ck233 website uses cookies and similar technologies to help improve your browsing experience and ensure the platform functions properly.

Types of Cookies

• Essential Cookies: For maintaining login sessions, security verification and running necessary functions.
• Functional Cookies: For remembering your language preferences, game settings and account preferences.
• Analytical Cookies: For monitoring website usage and improving service quality.

You can disable cookies from your browser settings. However, please note that disabling cookies may cause some important website functions to not work properly.

As a registered user of the ck233 platform, you have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information in your account be corrected.
• Right to Erasure: You can request that your information be deleted in certain circumstances, although it may not be possible to delete all information due to legal obligations.
• Right to Restrict Processing: You can ask us to limit the use of your information in certain circumstances.
• Right to Data Portability: You can request to receive your information in a structured, readable format.
• Right to Withdraw Consent: You can withdraw consent from marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will try to respond to your request within 30 business days.

ck233 is a responsible gaming platform. Our services are for those aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.

Our technology infrastructure may run on servers located in different countries. Even if your information is transferred internationally, ck233 ensures that all transfers are conducted under strict data protection agreements.

We only work with third-party service providers who can guarantee adequate data protection and comply with applicable privacy laws. We make no compromises when it comes to protecting user information.

ck233 reserves the right to change or update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Display a special notice on the website.
• Notify registered users about the changes by email.
• Update the "Last updated" date at the top of the page.

If you continue to use our platform after any changes, you are considered to have accepted the updated policy. We therefore recommend checking this page regularly.

If you have any questions, concerns or complaints about this privacy policy, please contact us. Our data protection team is ready to answer all your questions.